Social media guidelines

Why we use social media 

GIICA uses social media to: 

• inform you of updates and information related to the 17 new and upgraded venues GIICA is delivering ahead of the 2032 Olympic and Paralympic Games 
• remind you of important events and construction notices that may be of interest 
• link to useful information about project progression and the benefits of the Games Venue Infrastructure Program 
• engage with the community as Queensland prepares for the 2032 Olympic and Paralympic Games 
• showcase the expertise of GIICA, as well as Queensland construction and design talent and innovation  
• share information with Queenslanders on the channels research shows they primarily use to access news, update and make connections.  

GIICA currently maintains official accounts on LinkedIn and YouTube. These accounts are managed and monitored by GIICA’s communications team. 

The opinions, views and ideas expressed in comments on GIICA’s social media platforms represent those of individual users and online communities and do not necessarily reflect the views of GIICA or the Queensland Government. Any official statements from GIICA will be published on the GIICA website at https://giica.au/news. 

Community guidelines 

GIICA’s social media accounts will be monitored during business hours on business days in Queensland (9am – 5pm, Monday – Friday).​ 

While we aim to engage where appropriate, we may not be able to respond to every comment or message. There may be circumstances outside of our control where social media channels are unavailable. In these instances, you may be able to find the information you are looking for on our website at https://giica.au or by phoning 1800 021 023 (freecall). 

We expect our social media community to be respectful and help maintain a positive and constructive space. We encourage open discussion; however, personal attacks, harassment, political commentary or disruptive, intimidating behaviour will not be tolerated. 

GIICA reserves the right to hide, remove or moderate comments that are, including but not limited to: 

• abusive, harassing, intimidating or threatening 
• offensive, racist or hateful 
• unlawful or defamatory 
• trolling, baiting or intended to derail discussion 
• commercial solicitation or spam, such as the same comment posted repeatedly on a profile 
• sharing personal or sensitive information 
• linking to harmful or misleading external content 
• political in nature, including advocating for or against political parties or individuals 
• violating intellectual property rights 

Comments that breach these guidelines may be removed. Users who repeatedly breach these guidelines may be blocked from GIICA’s social media channels. 

Please do not share personal or sensitive information when engaging with GIICA on social media, including details that identify you or another person (such as contact details, addresses or dates of birth), or information relating to health, beliefs or other private matters. GIICA will never ask for this information via social media. 

Privacy 

GIICA’s social media channels are hosted on third‑party platforms. These platforms have their own terms of use and privacy policies, which apply when you interact with them: 

Facebook’s privacy policy 

Instagram’s privacy policy 

LinkedIn’s Privacy Policy 

YouTube’s privacy policy. 

Your information may be stored or accessed outside Australia. 

 Information you post on GIICA’s social media channels is public and may be retained as a public record in accordance with applicable legislation.  GIICA’s Privacy Policy includes more information about how: 

• GIICA collects, stores, uses and discloses personal information; 
• your rights to access, and correct errors in, personal information GIICA holds about you; and  
• how you can make a privacy complaint in relation to any breach of a Queensland Privacy Principle (QPP) under the Information Privacy Act 2009: 

Accuracy and reliance 

While GIICA makes reasonable efforts to ensure information shared on our social media channels is accurate and current, we do not guarantee its completeness or suitability for any particular purpose. 

You should verify information directly with GIICA before relying on it. 

Links to external websites are provided for convenience and informational purposes only. GIICA does not endorse, and is not responsible for, the content of external sites. 

Contact us 

If you have questions about GIICA’s social media channels or wish to raise a formal complaint, please contact us at: info@giica.au.